Reqlut spa (Chile) is committed to protecting the privacy of our users, customers, and stakeholders, and we take our data protection obligations with the utmost seriousness, staying ahead of current legislation.
This policy establishes how cookies and similar technologies are used on our website and the purposes for which we use them. This Cookie Policy together with our Privacy Notice will be applicable to the extent that you use our website and our associated platforms. If you do not accept these policies, immediately stop using our website. You can consult our Privacy Notice at https://reqlut.com/terminos-y-condiciones#privacy.
Las referencias y usos de las palabras "nosotros" y "nuestro" dentro de esta Política hacen referencia a Reqlut SPA ("Sociedad" o "reqlut", indistintamente), una sociedad constituida y registrada en Santiago de Chile. Puedes revisar más información en https://reqlut.com/terminos-y-condiciones.
By using our website, in accordance with this Cookie Policy, you consent to the storage and access of cookies and other technologies on your device. If you do not agree with the above, you can update the settings of your web browser software and/or your web browsing device to block or delete cookies, but please note that doing so may affect the way this and other websites are displayed on your device(s), as well as the operation of those websites.
Cookies are a web browser software feature that allows web servers to recognize the computer or device used to access a particular website. A cookie is a small text file downloaded to your computer or mobile device when you visit the site that allows the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over time, so you don't have to readjust them when you return to the website or browse from one page to another.
There are two different ways to classify cookies, according to their duration and by the domain to which they belong.
According to their duration, a cookie can be:
According to the type of domain it belongs to, a cookie is:
We use cookies created by us through our web developers (first-party cookies), as well as those created by third parties (third-party cookies). Cookies can also be classified according to their purpose. We use the following cookies for the following purposes:
Session cookies
We use session cookies to operate our service.
Analytics/performance cookies
They allow us to recognize and count the number of visitors and see how visitors move around our website while using it, as well as the dates and times of their visits. This helps us improve the way our website works, for example, by ensuring that users easily find what they are looking for.
Preference Cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed, as well as the time you spent on our website, and the websites visited just before and just after visiting our website. We will use this information to make our website more interesting to you. Additionally, we may share this information with third parties for the same purposes.
Other technologies
In general, on our website we use cookies and other technologies (such as web server logs) to improve your experience and to collect information about how our website is used. This information is aggregated and provides general, non-specific information about individuals. Therefore, no part of this information is associated with you and cookie-related information is not used to personally identify you, therefore it is anonymized and unidentified. The data collected is entirely under our control and these cookies are not used for purposes other than those described here.
Pixel tags – web beacons
Pixel tags (also called clear GIFs, web beacons, or pixels) are small pieces of code that can be embedded in websites and emails. Pixel tags will be used to learn how you interact with our website pages and emails so that we can provide you with a more personalized experience, for our benefit and that of our users.
Device identifiers
A device identifier is a unique tag used to identify a mobile device. Device identifiers are used to track, analyze, and improve the performance of websites and the ads displayed on them.
Third-party services
We may allow others to provide analytical services on our behalf. In addition to the use of cookies described above, these entities may use other methods to collect information about your use of our website and other sites and online services, such as the technologies described below.
We also use other services, such as Google Analytics (described below) or other third-party cookies, to help us analyze the performance of our website.
We, as well as third parties (as part of the services they provide us) will use the cookies and technologies described in this Cookie Policy to collect and store the following information about your device, such as:
We will retain and evaluate information about your recent visits to our website and movement between different sections of our site for analytical purposes, in order to understand how people use our website, to make it more intuitive. The information also helps us understand which parts of our website are most popular, and in general to evaluate user behavior and characteristics to measure interest and use of various areas of our website. This allows us to improve our site and how we promote our business.
This information will also be used to help us improve, manage, and diagnose problems with our server and website and to help us monitor our site traffic to manage its capacity and efficiency.
It is not strictly necessary to enable these cookies to use our website, however, not doing so will give you a better browsing experience. You can delete or block the cookies we download, however, some features of this website will not work as intended.
Most browsers are preset to accept cookies. If you wish, you can configure your browser to reject cookies and control and/or delete cookies according to your preferences - for more information, visit aboutcookies.org. You can delete all cookies already downloaded on your device and you can configure most browsers to prevent them from being downloaded. You should be aware that if you do this, you may have to manually adjust some preferences each time you visit a website and some services and features will not work if you do not accept the cookies they send.
To voluntarily opt out of being tracked by Google Analytics on all websites, Google has developed the Google Analytics opt-out browser add-on. If you wish to opt out of Google Analytics, you have the option to download and install this browser extension, which can be found at the following link: https://tools.google.com/dlpage/gaoptout
From time to time, we may modify our privacy practices, including our Privacy Notice and this Cookie Policy. When we modify them, we will directly notify those who have a business relationship with us, or those who are subscribed to our email list, about the changes. We will also modify the Last Updated date of said policies. Any modified policy will take effect immediately after its publication date. We recommend that you review this Cookie Policy each time you access or use our website to be informed about our information practices and the options available to you. If you do not accept the modified Privacy and/or Cookie Policies, you must stop using this website. By continuing to access or use our website after the effective date, you confirm your acceptance of the modified policy and all terms incorporated therein by reference.
If you do not accept the changes made to this Cookie Policy, or take any of the opt-out measures described above by removing or rejecting cookies, you can continue using this website but you accept that it will not be displayed and/or function as intended by us. Any social media channels that are connected to us and third-party applications will be subject to the privacy and cookie policies and practices of the relevant platform providers that, unless otherwise indicated, are not affiliated or associated with us. Exercising any opt-out rights may also affect the way our information and content are displayed and/or accessible to you on this or other websites.
Reqlut spa may process your information to:
Reqlut spa will retain the information and data only for as long as necessary for the purposes set forth in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your information, including personal data, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside Chile and choose to provide information to us, please note that we transfer the data, including Personal Data, to Chile and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Reqlut Spa will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will be made to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.
Under certain circumstances, Reqlut Spa may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (for example, a court or a government agency).
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use all commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. Your data protection rights are aligned according to the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Reqlut Spa aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
Podemos emplear empresas e individuos de terceros para facilitar nuestro Servicio ("Proveedores de servicios"), proporcionar el Servicio en nuestro nombre, realizar servicios relacionados con el Servicio o ayudarnos a analizar cómo se utiliza nuestro Servicio. Estos terceros tienen acceso a sus Datos personales solo para realizar estas tareas en nuestro nombre y están obligados a no divulgarlos ni utilizarlos para ningún otro propósito.
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Any difficulty or controversy that arises between the contracting parties regarding the application, interpretation, duration, validity, or execution of this AGREEMENT shall be submitted to arbitration, in accordance with the Arbitration Procedural Rules of the Santiago Arbitration and Mediation Center, in effect at the time of request.
The parties grant special power to the Santiago Chamber of Commerce A.G., so that, at the written request of either of them, it may appoint an arbitrator from among the members of the arbitration body of the Santiago Arbitration and Mediation Center.
The USER may revoke the appointment made by the Santiago Chamber of Commerce A.G., in which case the Santiago Chamber of Commerce A.G. must appoint a new arbitrator from among the members of the arbitration body of the Santiago Arbitration and Mediation Center.
No appeal shall lie against the decisions of the arbitrator, the parties expressly waiving them. The arbitrator is specially empowered to resolve any matter related to its competence and/or jurisdiction.
If the USER has any questions regarding the TERMS AND CONDITIONS, PRIVACY POLICY, use of cookies on the PLATFORM or their Profile, they may contact Reqlut SpA via email at contacto@reqlut.com. Messages will be attended to as soon as possible.
Transactions carried out through this SITE are subject to these TERMS AND CONDITIONS, as well as to current Chilean Legislation, in particular Law No. 19,496 on Consumer Rights Protection.
